Now that accepting customers’ credit cards on a tablet or mobile phone has become so widely accepted, you have decided to jump into the game. Since there is a wide variety of choices out there when it comes to credit card apps, it makes sense to get a handle on the features you should demand before signing on the dotted line.
Interfaces Well With Your Merchant Account
Most likely, you already accept plastic via a stationary point-of-sale system. If that is the case, you work with a merchant account provider who helps to facilitate the payments. When considering which credit card processing app to purchase, your first stop should be with that company since they will be best qualified to recommend the right one that works with their system.
On the other hand, let’s say you are new to the world of accepting credit card payments. Before diving into the intricacies of accepting mobile transactions, you need to get the correct hardware and software through a reputable merchant account provider.
Creates a Seamless Payment Experience
The more effortless the process of closing a sale, the better. Customers do not enjoy long, frustrating or confusing encounters at checkout. Your credit card app can go a long way toward creating this problem-free experience. Just make sure to find one that securely stores your customers’ payment information and associates payments with that particular account. Once this is in place, paying for an item is much faster and easier the next time around because you will not need to ask for credit card information again.
While it is certainly convenient to access customer information and process credit cards via your phone or tablet, there may also be times when you will want to use a regular computer for the same purpose. Look for an app that is compatible with standard web browsers and gives you all of the functions that you can use from your hand-held device.
Has the Capacity For Communication
A good mobile credit card processing app does not operate in a vacuum. It should have features that allow you to send payment receipts and other email to your customers as well as back to you and other company staff. That simplifies record-keeping and leads to positive collaboration and accountability for all parties.
Can Handle Multiple Users
Are there others besides you who need access to your customer list or who will collect payments on behalf of your company? If so – or if you have reason to believe you might in the near future –, you should get an app that has the capacity for multiple users. Keep in mind that some companies charge fees for additional users, so try to find one that does not while still meeting your other needs.
Compatible With Multiple Devices
Apps are not automatically universally compatible with all devices. Before choosing one, make sure it works with all of the smartphones and tablets in your company. Take special note of new or advanced features, many of which are only accessible on certain pieces of hardware.
Ease of Reporting
Compatibility also is vital between your app and the other business solutions you use. In particular, take a close look to be sure that the app will be able to send reports to your accounting and payroll system.
Investing the hours necessary to research several of your credit card app choices before making your decision is time well spent. When you do find a package you are happy with, it can help you to take payments and communicate with customers, staff and other vendors more seamlessly.… Read the rest